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FAQ

  • If my order does not create a receipt?
    Please contact us via email.
  • Is Coffee Town FC a real team?
    It is real to us. We are a virtual soccer team, selling our club attire and garments for our fans. Proceeds go to scholarships for youth players planning to attend college.
  • Did you get the wrong size?
    If you ordered the wrong size, please contact us via phone or email.
  • Where does the proceeds go for sales?
    Coffee Town FC will be donating profit from sales of online items to Washington Legends, who provide scholarships to young players for their college expenses, i.e., books and tuitions, etc.
  • Where did the item go? (I no longer see it in the store)
    The garment styles change from time-to-time and we will circulate the item back to the online store. If you want a specific item, please send us an email with the details and we can potentially restock the item in the future.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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